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| Advice to Webmasters Who Want to Get the Best Hosting |
| Written by Bethany Payne |
| Monday, 02 November 2009 12:22 |
|
Excellent technical support is the number one thing you should look at when you compare hosting companies. You're a busy person and want to get your problems solved as quickly as possible. You want a web hosting company that respects your time and helps you solve your problems quickly. Support should be available 24-hours by phone, chat, an online "knowledge base", and email or ticket system. Depending on your type of problem and time frame, you may need each of these different services.
Excellent technical support is the number one thing you should look at when you compare hosting companies. You're a busy person and want to get your problems solved as quickly as possible. You want a web hosting company that respects your time and helps you solve your problems quickly. Support should be available 24-hours by phone, chat, an online "knowledge base", and email or ticket system. Depending on your type of problem and time frame, you may need each of these different services. Having your site available to anyone who wants to visit it is commonly called "uptime" by the hosting companies. You want a hosting company that promises at least 99% uptime. Hosting companies will often guarantee a certain uptime percentage. If they don't meet this percentage, they will probably not compensate you for lost traffic or sales. However, they will usually give you back a percentage of your monthly fee. Three more factors to look at are bandwidth, disk space, and the number of sites you are allowed to host. Bandwidth is the amount of traffic between your site and the internet. Say that Oprah mentioned your site on her show. You would need a ton of bandwidth for all of those visitors. Many hosting companies now offer unlimited bandwidth. Disk space is the amount of space your files need on the web host's servers. It's all your files, photos, and videos that will make up your site. Again, most hosting companies are now offering unlimited disk space. Do be aware that with any web hosting company, if you suddenly have a large increase in your need for bandwidth or disk space, you should check in with your hosting provider, even if they offer unlimited amounts. They may have a clause in your contract that allows them to charge you for unexpected usage. Another factor you should evaluate with a web hosting plan is the number of sites you are allowed to host. Top hosting companies are allowing for unlimited domains. Free hosting. Is is worth it? There are some free hosting companies that make you put advertising on your site in exchange for not paying. There are others that don't require advertising, but that business model doesn't work for very long. And how are they paying for great support people? My advice is to find a company with great services and technical support at a decent, but fair price. When you are pulling your hair out over a problem with your site and are able to reach a technical support person by phone at 2 a.m. and they give you just the right answer, it will be worth that small monthly fee. Being the owner or webmaster of your own site is a joy. You may keep it for years and years. Therefore, be certain to pick a hosting company that will have all the services and support that you need. About the Author: Want to find out more about web hosting, then visit Bethany Payne's Ask Geek Girl site forweb hosting reviews and her top 2 recommendations. |